Last Modified: January 6, 2026
Welcome to Lumsun! Your use of Lumsun products and services (hereinafter referred to as "Services" or "our Services") is subject to these Terms. Please read and comply with these Terms of Service carefully.
By using our Services, you are agreeing to be bound by these Terms of Service between you and Lumsun Technology Co., Ltd. (hereinafter referred to as "we", "our", or "us").
If you are under the age of 18 (or the relevant age in your jurisdiction where you are considered a minor), your parent or guardian must agree to these Terms (both for themselves and on your behalf) before you can use our Services.
If you are using our Services on behalf of a company, partnership, association, government or other organization (your "Organization"), you warrant that you are authorized to do so and that you are authorized to bind your Organization to these Terms.
Lumsun is dedicated to providing smart couple bracelets and related services for long-distance couples, including but not limited to:
We may make changes to these Terms over time, so please come back and review them. In addition, as our Services and user experience are constantly evolving, we may from time to time (and to the extent permitted by applicable law) add, change or remove features from our Services (including in relation to whether a Service is free of charge or not), or suspend or terminate a Service altogether.
Where we consider that any changes to these Terms or our Services are reasonably material, we will notify you (via website notice, direct communication to you, or other means), prior to the change becoming effective. By continuing to use our Services after we make any changes to these Terms or our Services, with or without notice from us, you are agreeing to be bound by these revised Terms.
You may need to create an account with us in order to access and use some of our Services. Any account you open with us is personal to you and you are prohibited from gifting, lending, transferring or otherwise permitting any other person to access or use your account.
You are responsible for:
You must promptly notify us at support@lumsun.com if you know or suspect that your password or account has been compromised.
You may request to deactivate your account at any time by contacting our customer service. After account deactivation, related data will be processed in accordance with our Privacy Policy.
All product prices are as shown on the website. We reserve the right to adjust prices at any time. Price adjustments will not affect products already ordered.
We accept various payment methods, including but not limited to credit cards, debit cards, and third-party payment platforms. You must ensure the accuracy of your payment information.
When you submit, upload, transmit or display any data, information, media or other content in connection with your use of our Services ("Your Content"), you understand and agree that:
You grant us and our affiliate companies the right to use Your Content (with no fees or charges payable by us to you) solely for the purposes of providing, promoting, developing and trying to improve our Services.
You are solely responsible for Your Content. You must at all times ensure that:
All intellectual property rights in or to our Services and software (including any future updates, upgrades and new versions) will continue to belong to us and our licensors. Except as expressly provided in these Terms, you have no right to use our intellectual property rights.
In particular, you have no right to use our trade marks or product names (for example, "Lumsun"), logos, domain names or other distinctive brand features without our prior written consent.
All Lumsun products come with a 3-year warranty service from the date of purchase. During the warranty period, for failures caused by product quality issues, we will provide free repair or replacement services.
The warranty service includes:
The following situations are not covered by the warranty:
We warrant to you that we will provide our Services using reasonable care and skill.
APART FROM THIS WARRANTY, TO THE EXTENT PERMITTED BY APPLICABLE LAWS AND REGULATIONS, ALL OF OUR SERVICES AND SOFTWARE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS AND WE MAKE NO REPRESENTATION OR WARRANTY OR GIVE ANY UNDERTAKING IN RELATION TO OUR SERVICES, OUR SOFTWARE OR ANY CONTENT SUBMITTED, TRANSMITTED OR DISPLAYED BY OUR SERVICES, INCLUDING:
TO THE EXTENT PERMITTED BY APPLICABLE LAWS AND REGULATIONS, WE AND OUR AFFILIATE COMPANIES WILL NOT BE LIABLE IN CONNECTION WITH THESE TERMS OR OUR SERVICES OR SOFTWARE FOR ANY DAMAGES CAUSED BY:
Nothing in these Terms limits or excludes any of the following liabilities, except to the extent that such liabilities may be waived, limited or excluded under applicable laws and regulations:
For Users in the United States of America:
If you are a California resident, you agree to waive California Civil Code Section 1542, which states: "A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which, if known by him must have materially affected his settlement with the debtor."
ARBITRATION AGREEMENT AND CLASS ACTION WAIVER:
EACH OF THE PARTIES HERETO IRREVOCABLY WAIVES ANY AND ALL RIGHT TO TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION IN ANY LEGAL PROCEEDING ARISING OUT OF OR RELATING TO THESE TERMS OR THE TRANSACTIONS CONTEMPLATED HEREBY.
These Terms will apply to your use of our Services until access to the relevant Services is terminated by either you or us. We may suspend or terminate your access to your account or any or all of our Services if:
For users in the United States, these Terms and any dispute or claim arising out of or in connection with these Terms will be governed by the laws of the State of Delaware, without regard to its conflict of law provisions.
If you have any questions or complaints about our Services, please first contact us through the following methods, and we will do our best to resolve the issue through friendly negotiation:
Customer Service Email: support@lumsun.com
Service Hours: Monday to Sunday, 9:00 AM - 9:00 PM EST
These Terms constitute the entire agreement between you and us in relation to our Services.
If any provision of these Terms is held to be invalid or unenforceable, that provision will be removed and the remaining provisions will continue to be valid.
You may not assign or transfer these Terms or any rights or obligations under these Terms without our prior written consent. We may freely assign or transfer these Terms or our rights and obligations under these Terms.
If you have any questions regarding these Terms of Service or any privacy-related matters, please contact us through the following methods:
Email: legal@lumsun.com
Customer Service: support@lumsun.com
Company Name: Lumsun Technology Co., Ltd.
Business Hours: Monday to Sunday, 9:00 AM - 9:00 PM EST
Thank you for choosing Lumsun!
We are committed to providing you with high-quality products and services. If you have any questions or suggestions, please feel free to contact us at any time.