Lumsun Privacy Policy

1. INTRODUCTION

This Privacy Policy applies to all products and services provided by Lumsun, including:

• Lumsun smart couple bracelet hardware products
• Lumsun mobile applications and companion software
• Lumsun official website and online services
• Other related products and services

2. INFORMATION WE COLLECT

2.1 Information You Provide

During your use of Lumsun Services, you may provide us with the following information:

2.2 Device and Usage Information

When you use Lumsun smart bracelets and companion applications, we may collect:

• Device Information: Device model, operating system version, device identifiers, network type, IP address
• Connection Information: Bluetooth connection status, device pairing information
• Usage Data: Application usage frequency, feature usage, error logs

2.3 Interaction Information

When using the interactive features of Lumsun smart bracelets, we collect:

• Touch counts and timestamps
• Vibration feedback records
• Interaction records between paired devices
• Custom message content (such as custom engravings)

2.4 Location Information

Based on your authorization, we may collect your location information for:

• Providing location-based features (such as distance display)
• Product delivery services
• Analyzing regional usage trends (anonymized)

3. HOW WE USE YOUR INFORMATION

We will use the collected information for the following purposes:

3.1 Provide and Improve Services

• Provide, maintain, and improve our products and services
• Process your orders and transactions
• Provide technical support and customer service
• Personalize your user experience

3.2 Product Development and Optimization

• Conduct data analysis and research to improve product features
• Develop new products and services
• Test product performance and stability

3.3 Security and Compliance

• Protect account security and prevent fraudulent activities
• Detect and prevent technical issues
• Comply with laws, regulations, and regulatory requirements

3.4 Communication and Marketing

• Send you service notifications and updates
• Send marketing information with your consent
• Respond to your inquiries and feedback

4. INFORMATION STORAGE AND PROTECTION

4.1 Storage Location and Duration

For users in the United States, your personal information will be stored on secure servers located in the United States. We will only retain your personal information for the period necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

4.2 Security Measures

We employ industry-standard security measures to protect your information:

• Data Encryption: Use SSL/TLS encryption to transmit sensitive data
• Access Control: Strictly limit employee access to personal information
• Security Audits: Regular security assessments and penetration testing
• Backup Mechanisms: Establish data backup and recovery mechanisms
• Physical Security: Servers hosted in data centers with strict physical security measures

5. INFORMATION SHARING, TRANSFER, AND PUBLIC DISCLOSURE

5.1 Sharing

We will not share your personal information with third parties except in the following circumstances:

• With your explicit consent
• Service Providers: As necessary to provide services (such as logistics delivery, payment processing), we share necessary information with partners
• Affiliated Companies: May share information with affiliated companies to improve services
• Legal Requirements: As required by laws, regulations, legal processes, litigation, or government authorities

5.2 Transfer

We may transfer your personal information in the following circumstances:

• Involving mergers, acquisitions, or asset sales
• Other circumstances involving transfer (you will be notified in advance)

5.3 Public Disclosure

We will not publicly disclose your personal information unless we have your consent or are required by law.

6. YOUR RIGHTS

Under applicable laws and regulations, you have the following rights regarding your personal information:

6.1 Right to Access

You have the right to access your personal information. You can view and manage your personal information by logging into your account.

6.2 Right to Correction

If you find that the personal information we process is incorrect, you have the right to request that we correct it.

6.3 Right to Deletion

You may request that we delete your personal information in the following circumstances:

• The processing purpose has been achieved or cannot be achieved
• We stop providing products or services
• You withdraw consent
• We unlawfully process your personal information

6.4 Right to Withdraw Consent

For personal information processing activities that require your consent, you have the right to withdraw consent at any time. Withdrawal of consent does not affect the validity of processing activities before withdrawal.

6.5 Right to Account Deletion

You can apply to delete your account at any time. After deletion, we will stop providing services to you and delete your personal information in accordance with legal requirements.

6.6 California Privacy Rights

7. COOKIES AND SIMILAR TECHNOLOGIES

7.1 What are Cookies

Cookies are small text files stored on your device used to store and track information. We use cookies and similar technologies to improve user experience.

7.2 Our Use of Cookies

• Remember your login status and preference settings
• Analyze website traffic and user behavior
• Provide personalized content and advertising
• Improve website performance and security

7.3 How to Manage Cookies

Most browsers allow you to control cookies. You can delete or refuse cookies through browser settings, but this may affect the use of certain features.

8. CHILDREN'S PRIVACY

We take the protection of children's personal information very seriously:

• Our services are primarily intended for adult users
• If you are under 18 years of age, please use our services under the guidance of your parents or guardians
• We do not knowingly collect personal information from children under 13
• For children's personal information collected with parental or guardian consent, we will only use or disclose this information where permitted by law, with parental or guardian consent, or as necessary to protect the child

9. PRIVACY POLICY UPDATES

We may update this Privacy Policy from time to time. When we make material changes to this policy, we will notify you through the following methods:

• Post a notice in a prominent location on the website
• Remind you through in-app notifications
• Send an email to your registered email address

We recommend that you periodically review this Privacy Policy to stay informed about the latest information processing practices.

10. HOW TO CONTACT US

If you have any questions, comments, or suggestions regarding this Privacy Policy, or need to exercise your personal information rights, please contact us through the following methods:

Generally, we will respond to your request within 15 business days. If you are not satisfied with our response, especially if our personal information processing has harmed your legal rights, you may also file a complaint with regulatory authorities such as the Federal Trade Commission (FTC) or your state Attorney General.

11. APPLICABLE LAW AND JURISDICTION

For users in the United States, the interpretation, effectiveness, and resolution of disputes arising from this Privacy Policy shall be governed by the laws of the State of Delaware. Any disputes arising from this Privacy Policy shall be resolved through friendly negotiation between the parties; if negotiation fails, you agree to submit the dispute to the courts with jurisdiction in Delaware.